**Terms and Conditions of Use for Sakura Paws Hotel**

Welcome to Sakura Paws Hotel. By accessing or using our services, including boarding, grooming, training, and pet daycare, you agree to be bound by these Terms and Conditions. Please read them carefully.

**1. Acceptance of Terms**

These Terms and Conditions constitute a legally binding agreement between you and Sakura Paws Hotel, located at 2-15-8 Sakura Street, Shibuya, Tokyo, Tokyo, 150-0031, Japan. Your use of our services indicates your unconditional acceptance of these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you should not use our services.

**2. Services Provided**

Sakura Paws Hotel provides pet boarding, grooming, training, and pet daycare services. Specific details regarding these services, including pricing, scheduling, and requirements, are available upon request. We reserve the right to modify or discontinue any service at any time without prior notice.

**3. Pet Health and Safety**

The health and safety of your pet are our top priority. You are responsible for providing accurate and complete information regarding your pet's medical history, including vaccinations, allergies, and behavioral issues. We reserve the right to refuse service to any pet that poses a risk to itself, other pets, or our staff. In the event of a medical emergency, we will attempt to contact you. However, if we are unable to reach you, we reserve the right to seek veterinary care for your pet at your expense.

**4. Owner Responsibilities**

You are responsible for providing all necessary items for your pet's stay, including food, medication, and bedding (if desired). You are also responsible for any damages caused by your pet while in our care.

**5. Payment and Cancellation**

Payment for services is due as specified at the time of booking. Cancellation policies vary depending on the service. Please inquire about specific cancellation policies when making your reservation.

**6. Limitation of Liability**

Sakura Paws Hotel is not liable for any injury, illness, loss, or damage to your pet that occurs while in our care, except in cases of gross negligence or willful misconduct on our part. Our liability is limited to the value of the services provided.

**7. Governing Law**

These Terms and Conditions shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions.

**8. Dispute Resolution**

Any dispute arising out of or relating to these Terms and Conditions shall be resolved through good faith negotiation. If negotiation fails, the dispute shall be submitted to binding arbitration in Tokyo, Japan, in accordance with the rules of the Japan Commercial Arbitration Association.

**9. Amendments**

Sakura Paws Hotel reserves the right to modify these Terms and Conditions at any time without prior notice. Your continued use of our services after any such modification constitutes your acceptance of the revised Terms and Conditions.

**10. Contact Information**

If you have any questions about these Terms and Conditions, please contact us at Sakura Paws Hotel, 2-15-8 Sakura Street, Shibuya, Tokyo, Tokyo, 150-0031, Japan.